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My Keyboard cannot be detected by Akko Cloud Driver

  1. Ensure that you are using the keyboard in wired mode (USB Type-C) and press the combination Fn+U.
  2. Verify that your keyboard is compatible with the Akko Cloud Driver and that your Akko Cloud Driver is fully updated. It’s worth noting that only the B Plus model supports the Cloud Driver in 2.4GHz mode and can display real-time battery levels.
  3. Connect the keyboard directly to your computer without employing a USB hub.

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