Akko Representative will Respond to Your Requests within 24hrs. (Please note that there may be delays during weekends and national holidays.)
Email: support@akkogear.com
Akko takes all technical support questions relevant to Akko products.
For warranty claims, if the orders were purchased from other authorized distributors/platforms, please consult the local distributors/vendor/platforms for RMA process and specific warranty terms. If your local channel is unable to provide warranty service, you can report to us by opening a ticket below.
Pre-Sale Consulting
Order & Shipping
Technical & Waranty
Sample Request
The website is operated by Hangzhou Qichen eCommerce Co., Ltd.