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  • My Order is still in “Processing” Status

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    Below are the definitions of order status:

    [Processing] Item not yet picked up by carrier (it takes around 3 days for processing). Or maybe the package has been handed over to the carrier, but the carrier has not yet generated a label (could have 1-2 days delay).

    For pre-order items, it will remain as “processing” until the items are in stock and ready to be shipped.

    [Shipped] Akko has handed over the package to the carrier.


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