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    My wired keyboard doesn’t respond anymore

    You could check and fix it following the steps below:

    1)Rule out the cable issue

    Plug in and out the cable to check the connection first. You could also try changing another USB Type C cable to see if it works.

    2)Restore to the factory setting 

    3)Check whether the keyboard is recognized by the computer

    You could connect your keyboard to your computer and open Control Panel-Hardware and Sound-Device and Printers to check the devices recognized. If your computer can’t find a device called”USD-HID Keyboard” as shown in the picture below, it means the USB type C port might be defective.

    If the keyboard is recognized by the computer but you are still unable to control it, please try updating or reinstalling your USB driver as directed in the picture below to see if it works.  

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