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  • My Keyboard cannot be detected by Akko Cloud Driver.

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    1)Please make sure you use the keyboard in wired mode (USB-type C and press Fn+U).

    2)Please make sure your Akko Cloud Driver is up-to-date.

    Only the B Plus version can use the Cloud Driver in 2.4GHZ mode and read the real-time battery level.

    3) The keyboard is directly connected to computer without using a USB hub.


    Previous My key doesn’t work/type well, what should I do?
    Next The RGB/backlight color of my keyboard gives me a completely different color than the one I selected through the Driver.
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