problem with 5108S RGB

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This topic contains 1 reply, has 2 voices, and was last updated by Avatar Keqing 1 week, 1 day ago.

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  • #112807
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    Raiden
    Participant

    Hello everyone,

    i have recently bought a keqing keyboard from the genshin impact store which has a lovely design.

    The problem that i have is that after connecting it the first time, my pc told me it recognizes the keyboard as a ‘HID KEYBOARD DEVICE’. I downloaded the driver thinking it will solve the problem but it was in chinese and i couldnt even install it, i launched the akkowiredmanager file , and tried out the akko wired manager and the 5108_srgbfirmware.exe.

    Please help me out install the driver for the keyboard, also the keyboard is not glowing at all(the rgb).

    #120517
    Avatar
    Keqing
    Participant

    I have the same problem!

    My PC actually labels the keyboard as an ‘Unknown device’. I believe having a driver installed on my PC would help but I’m not able to even with the 5108S firmware download (downloaded from Akko Wired Manager file). I double click on the 5108_srgbfirmware.exe but everything is greyed out and I can’t even press the buttons. No way to press the ‘bootloader’ option or the other button. If someone could help both of us find a solution, that would be awesome. Otherwise, I probably will have to sell this keyboard.

    Thanks!

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